Senior Retail Operations Lead

5 days ago


Vancouver, British Columbia, Canada Once More Luxury Boutique Full time
Job Summary

We are seeking a Senior Retail Operations Lead to join our team at Once More Luxury Boutique. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our store and ensuring that we maintain our high standards of customer service and product quality.

About the Role

The successful candidate will have experience in retail management, with a strong focus on operations and customer satisfaction. You will be responsible for leading a team of staff, managing stock levels, implementing sales strategies, and resolving any issues that may arise.

You will also be expected to work closely with our marketing team to develop and implement effective marketing campaigns that drive sales and customer engagement.

Key Responsibilities
  • Lead a team of staff to achieve sales targets and improve customer satisfaction
  • Manage stock levels, including ordering, receiving, and stocking merchandise
  • Implement sales strategies to drive revenue growth and customer engagement
  • Resolve customer complaints and issues in a professional and timely manner
  • Work closely with the marketing team to develop and implement marketing campaigns
Requirements
  • Degree in Business or related field (required)
  • Minimum 1 year experience in retail management (required)
  • Excellent communication and leadership skills (required)
  • Ability to work effectively in a fast-paced environment (required)
What We Offer
  • A competitive salary of $55,000 per year
  • A comprehensive benefits package, including health insurance and retirement plan
  • The opportunity to work with a dynamic and growing company in the luxury retail sector
How to Apply

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and a cover letter, to us.



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