Senior Luxury Retail Leader

6 days ago


Vancouver, British Columbia, Canada G Boutiques Inc. Full time

As a Senior Luxury Retail Leader at G Boutiques Inc., you will embody the highest standards of professionalism, ethics, and leadership in the luxury retail industry. The role requires a dynamic and inspiring leader to create and deliver an unsurpassed luxury service culture within our stores.

Key Responsibilities

The ideal candidate will lead the team in executing superior client-centric service and after-sales experience to achieve consistent and high client satisfaction. This includes implementing actions to continuously improve the client experience and loyalty in line with the highest standards of hospitality, elevation, and exclusivity.

  • Drive collaboration amongst Team Managers, Store Clienteling, and Store Training to achieve coherent and strong clienteling-related activities and training.
  • Ensure the monitoring, development, implementation, and execution of company CRM and client development initiatives by guiding and challenging the team to devise and implement effective action plans and personalized future client development opportunities.
  • Oversee and advance full utilization of the various clienteling tools to drive client loyalty and acquisition.
Requirements

We are seeking a highly skilled and experienced professional with a minimum of 4-6 years of sales management experience in retail, luxury retail, or service-related industries. The ideal candidate should possess a Bachelor's Degree and demonstrate a high degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team.

  • Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
  • Proven ability to drive positive client experiences that build loyalty and deliver measurable results.
  • Ability to manage multiple tasks in a fast-paced environment.
Compensation Package

The estimated salary for this position is between $82,000 CAD to $91,000 CAD per year, depending on the candidate's experience and qualifications. This range is based on market research and takes into account the location and industry standards.


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