Restaurant Management Leader

2 weeks ago


Waterloo, Ontario, Canada Church's Texas Chicken Full time
Job Summary

We are seeking a Restaurant Management Leader to join our team at Church's Texas Chicken. As a key member of our management staff, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

About the Role
  • Establish work schedules to meet business needs, ensuring efficient use of resources and minimizing downtime.
  • Supervise and coordinate activities of staff who prepare and portion food, maintaining high standards of quality and presentation.
  • Address customer complaints or concerns promptly and professionally, resolving issues in a fair and timely manner.
  • Prepare food order summaries for the chef, facilitating effective kitchen operations and reducing errors.
  • Supervise and check delivery of food trolleys, ensuring that all orders are accurate and delivered on time.
  • Establish methods to meet work schedules, streamlining processes and improving productivity.
Requirements

To be successful in this role, you will require:

  • Secondary (high) school graduation certificate as a minimum educational requirement.
  • 1 year to less than 2 years of experience in a supervisory or management capacity, preferably in the food service industry.
Work Environment

You will be working in a fast-paced environment with a focus on attention to detail and exceptional customer service skills. This is a permanent position, offering 30 to 35 hours of work per week.

Salary Information

The estimated annual salary for this role is $45,000 - $55,000, depending on location and experience.



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