Food Service Team Lead

2 months ago


Timmins, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and quality food.

Key Responsibilities
  • Supervise and Coordinate Staff: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Train and Develop Staff: Train staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure they are meeting our high standards.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Ensure that food and service meet quality control standards, and address customers' complaints or concerns in a professional and courteous manner.
  • Staff Management: Hire, train, and manage food service staff, including establishing work schedules and ensuring that they are meeting our high standards.
  • Work Environment: Maintain a fast-paced and physically demanding work environment, ensuring that staff are working safely and efficiently.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a food service establishment.
  • Language: English.
Benefits
  • Dental Plan: Comprehensive dental plan.
  • Health Care Plan: Comprehensive health care plan.
  • Paramedical Services Coverage: Coverage for paramedical services.
  • Vision Care Benefits: Comprehensive vision care benefits.
  • Gratuities: Eligible for gratuities.


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