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Senior Operations Specialist

2 months ago

Shawinigan, Canada National Bank Full time
{"title": "Operations Agent Role", "description": "

As an Operations Agent at National Bank, you will leverage your ability to work collaboratively with clients and colleagues to deliver exceptional results. In this role, you will provide administrative support to your team by carrying out tasks in accordance with Bank policies, standards, and procedures.

Your responsibilities:

  • Welcoming clients to the branch and directing them to the right resource person.
  • Providing top-quality customer service in person, on the phone, and via email.
  • Assisting the assistant or branch assistant as needed.
  • Making daily bank deposits and submitting accounts payable.
  • Carrying out daily administrative activities (mail, distribute and file documents, order supplies, manage conference room reservations, etc.).

Your team:

National Bank Financial - Wealth Management is a leading mutual funds brokerage firm in Canada, with close to 1,000 investment advisors managing the assets of over 400,000 clients across 100 branches. You will report to the Regional Manager and work closely with a team of investment advisors.

We offer a flexible work environment that allows you to achieve a balance between work and personal life. Our hybrid work model, flexible scheduling, and generous leave policies enable you to prioritize your well-being.

Requirements:

  • College diploma in Administration or a related field and 1 year of relevant experience.
  • Experience working in financial services is an asset.
  • Good knowledge of Microsoft Office (Excel, Word, and Outlook).
  • Excellent organizational and priority management skills.
  • Self-starter with initiative and attention to detail.

Benefits:

  • Competitive compensation package.
  • Health and wellness program, including various options.
  • Flexible group insurance.
  • Generous pension plan.
  • Employee Share Ownership Plan.
  • Employee and Family Assistance Program.
  • Preferential banking services.
  • Opportunities to get involved in community initiatives.
  • Telemedicine service.
  • Virtual sleep clinic.

We value our employees' feedback and encourage open communication. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We're a bank that puts people first, with a mission to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.", "requirements": "

Requirements:

  • College diploma in Administration or a related field and 1 year of relevant experience.
  • Experience working in financial services is an asset.
  • Good knowledge of Microsoft Office (Excel, Word, and Outlook).
  • Excellent organizational and priority management skills.
  • Self-starter with initiative and attention to detail.
", "benefits": "

Benefits:

  • Competitive compensation package.
  • Health and wellness program, including various options.
  • Flexible group insurance.
  • Generous pension plan.
  • Employee Share Ownership Plan.
  • Employee and Family Assistance Program.
  • Preferential banking services.
  • Opportunities to get involved in community initiatives.
  • Telemedicine service.
  • Virtual sleep clinic.
", "culture": "

We value our employees' feedback and encourage open communication. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We're a bank that puts people first, with a mission to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

", "company": "National Bank Financial - Wealth Management"}