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Hotel Operations Supervisor

2 months ago

Mississauga, Ontario, Canada Tapestery Collection By Hilton Full time
Hotel Managing Supervisor Job Description

We are seeking a highly skilled Hotel Managing Supervisor to join our team at Tapestery Collection By Hilton. As a key member of our hotel management team, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional guest experiences, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Leadership and Supervision: Supervise a team of 5-10 staff members, providing guidance, training, and support to ensure they have the skills and knowledge to perform their duties effectively.
  • Operations Management: Coordinate and assign work tasks, review performance, and maintain the smooth operation of hotel systems, equipment, and machinery.
  • Guest Services: Assist guests with special needs, perform tasks similar to those of workers supervised, and ensure excellent customer service delivery.
  • Staff Management: Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Materials and Supplies: Requisition materials and supplies as needed to maintain hotel operations.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Work Setting: Urban area.
  • Work Conditions and Physical Capabilities: Fast-paced environment, attention to detail, and ability to work under pressure.
  • Personal Suitability: Accurate, client-focused, dependable, efficient interpersonal skills, excellent oral communication, flexibility, initiative, judgement, organized, and team player.
Other Benefits:
  • Parking available.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 37.5 hours per week.