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Hotel Front Desk Associate
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Hotel Front Desk Clerk at Coast Canmore Hotel and Conference Centre. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room reservations, and ensuring a seamless check-in and check-out experience for our guests.
Key Responsibilities- Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
- Room Management: Process group arrivals and departures, take, cancel, and change room reservations, and maintain an inventory of vacancies, reservations, and room assignments.
- Clerical Duties: Perform clerical tasks such as faxing, filing, and photocopying, and answer telephone calls and relay messages.
- Customer Service: Provide general information about points of interest in the area, assist clients/guests with special needs, and contact customers to deliver requested wake-up calls.
- Will train
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.