Healthcare Operations Manager

3 weeks ago


Calgary, Alberta, Canada Shoppers Drug Mart Full time
Job Overview
As a key member of the Shoppers Drug Mart team, you will play a vital role in managing the overall operations of our pharmacies. This includes providing exceptional customer service, ensuring compliance with regulatory requirements, and maintaining accurate records.

About the Role
This position involves overseeing daily pharmacy operations, including dispensing medication, counseling customers, and practicing to full scope in providing professional services. You will also be responsible for inventory management, workflow control, and maintaining a safe working environment.

Responsibilities
- Provide consultation to customers and healthcare providers
- Practice within federal/provincial, regulatory/legal requirements
- Ensure accuracy and appropriateness of all prescriptions dispensed
- Maintain all records required in accordance with legislation, standards of practice, and policy
- Control access to the dispensary with respect to inventory and patient confidentiality

Requirements
- Independent thinking and decision making skills
- Proven ability to drive and build business growth
- Commitment to providing exceptional customer service
- Strong problem-solving skills, including experience formulating and executing action plans
- Strong personal computing skills and knowledge of Pharmacy systems

Benefits
- Competitive salary ($80,000 - $110,000 per year)
- Flexible and varied schedules
- Opportunities for professional development and continuing education
- Comprehensive benefits package, including health and dental insurance

About Shoppers Drug Mart
Shoppers Drug Mart is a leading Canadian retail pharmacy chain with over 1,300 stores across the country. We are committed to delivering exceptional customer service and providing a positive work environment for our employees.

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