Sales Ambassador

4 weeks ago


Pickering, Ontario, Canada Lush Full time

Job Title: Sales Ambassador

Job Summary:

We are seeking a highly motivated and customer-focused Sales Ambassador to join our team at Lush. As a Sales Ambassador, you will be responsible for delivering exceptional customer experiences, driving sales, and building strong relationships with our customers.

Key Responsibilities:

Sales and Customer Experience:

  • Drive Sales: Utilize our sales data and customer feedback to exceed sales goals and take ownership of your results.
  • Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors.
  • Building the Brand: Educate customers on our brand values and expertly articulate these values in the shop and through community engagement.
  • Product Passion: Continually expand your product knowledge and stay up-to-date on our products, ingredients, and unique benefits.

Team Involvement:

  • Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance and support the growth of your team.
  • Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members' perspectives related to DEIB.

Operational Excellence:

  • Time and Attendance: Be punctual, reliable, and present at work.
  • Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience.
  • Stock and Inventory: Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales.

Qualifications:

  • Required: Excellent customer service skills, flexibility to adapt to changing situations, knowledge and passion for skincare and natural beauty, and a flexible schedule to accommodate store needs.
  • Preferred: Experience with consultation-based customer service models, strong problem-solving skills, experience working in a team environment, and experience working in skincare or cosmetics.

Location: Pickering Town Centre

Pay: $16.80 CAD

Language: English


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