Operational Growth Specialist

2 days ago

Toronto, Ontario, Canada Float Financial Solutions Inc. Full time
Accelerate Business Efficiency

About Float Financial Solutions Inc.

We're on a mission to revolutionize finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Our innovative platform streamlines spending and optimizes cash flow, enabling businesses to focus on growth. As one of Canada's fastest-growing companies and top-rated startups, we're customer-obsessed, passionate, and entrepreneurial, with a team that includes leaders from Uber, Shopify, Top Hat, Ritual, Ada, and more.

At Float Financial Solutions Inc., everyone is an owner, bringing their unique perspective to our team and product. Your voice is important, and we take having a culture based on feedback seriously. We openly share our thoughts and differing opinions so we can continue to improve. We do our best to keep our decision-making decentralized so that all team members feel ownership in our success.

Our Product:

Float is Canada's first finance platform designed to empower businesses with fast, flexible, and accessible financial solutions. Our integrated suite of products - corporate cards, bill pay, reimbursements, and financial services - rethinks how companies access capital, streamline spending, and manage growth. Backed by world-class investors like Tiger Global, Golden Ventures, and Susa Ventures, we're disrupting the global B2B finance space - and we're looking for bold innovators to help shape the future of business finance.

Job Description:

We're seeking a dynamic Operational Growth Specialist to join our team. In this role, you'll design and implement operational processes that enhance growth, drive measurable outcomes, and support the success and efficiency of multiple functions within the company. This position will work cross-functionally to tackle critical challenges, streamline operations, and deliver impactful business results. You'll use data-driven insights and creative problem-solving to optimize operations across various teams.

Key Responsibilities:

  • Drive the growth of our products and acceleration of our speed to market.
  • Design, implement, and manage scalable programs to support operational excellence across multiple functions.
  • Collaborate with cross-functional teams to deliver strategic projects and drive business outcomes.
  • Use data and customer insights to develop strategies that address key operational challenges and create efficiencies across processes.
  • Lead high-impact initiatives and continuously refine programs to optimize experiences for both internal and external stakeholders.
  • Proactively identify risks, mitigate challenges, and ensure alignment with organizational goals.
  • Partner with team leads to turn feedback into actionable improvements and implement new tools or processes where necessary.

Potential Teams You Could Support:

  • Customer Experience
  • Financial Products
  • Product Ops
  • Revenue Ops

Note: While we aim to accommodate candidates' team preferences, final placement will be determined based on company needs.

Requirements

Key Qualifications:

  • Proven experience in process improvement and program management – and driving measurable growth outcomes.
  • Strong data skills, with advanced knowledge of excel. SQL knowledge is required.
  • Excellent communication and presentation skills, with the ability to convey complex information in an easy-to-understand manner.
  • Experience working cross-functionally with different teams.
  • Ability to manage multiple projects simultaneously and prioritize effectively.
  • Analytical mindset with a focus on using data to drive decisions and measure impact.

Salary: $90,000 - $110,000 per year

Benefits:

  • Competitive compensation & total rewards
  • Flexible work hours and time off when you need to recharge
  • Small team = lots of autonomy to make an impact
  • Opportunity to work with and learn from a world-class team
  • A personal Float card with a quarterly stipend to spend on what matters most to you
  • A dog-friendly office
  • Being able to say you helped build Canada's best modern financial institution

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