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Restaurant Assistant Manager

2 months ago


Nanaimo, British Columbia, Canada Subway Nanaimo South Island Hwy Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at Subway Nanaimo South Island Hwy. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing inventory, scheduling, and staff performance.
  • Customer Service: Ensure that all customers receive exceptional service, responding to complaints and concerns in a professional and timely manner.
  • Team Leadership: Lead and motivate a team of employees, providing coaching, training, and development opportunities to ensure their success.
  • Health and Safety: Ensure that all health and safety regulations are followed, maintaining a clean and safe environment for customers and employees.
  • Accessibility: Provide physical, visual, and auditory accessibility accommodations to ensure that all customers can access our services.
  • Community Involvement: Participate in community programs and initiatives that support persons with disabilities, newcomers, refugees, youth, veterans, and Indigenous people.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
  • Experience: 1-2 years of experience in a restaurant management role.
  • Language: English.
  • Availability: 30-40 hours per week.