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Sales Team Lead

2 months ago

Hagersville, Ontario, Canada ELLADA INC. Full time
About the Role

We are seeking a highly skilled Sales Team Lead to join our team at ELLADA INC. as a Sales Supervisor. As a key member of our retail team, you will be responsible for leading a team of sales associates and driving sales growth in our retail store.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
  • Sales Performance: Analyze sales data and develop strategies to increase sales volumes and improve merchandising.
  • Inventory Management: Organize and maintain inventory levels, ensuring that stock is accurately counted and stored.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
  • Reporting: Prepare and submit regular sales reports to management, highlighting key performance indicators and areas for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Work Experience: 7 months to less than 1 year of experience in a retail sales environment.
  • Language: Fluency in English.
  • Work Schedule: 40 to 60 hours per week.
Working Conditions

This is a fast-paced environment that requires the ability to work under pressure and handle heavy loads. The successful candidate must be willing to stand for extended periods and perform tasks that involve bending, crouching, and kneeling.

Personal Qualities
  • Client Focus: Provide excellent customer service and ensure that customer needs are met.
  • Efficient Interpersonal Skills: Communicate effectively with colleagues and customers.
  • Flexibility: Adapt to changing sales trends and customer needs.
  • Organized: Prioritize tasks and manage time effectively.
  • Reliability: Meet deadlines and maintain a high level of productivity.
  • Judgement: Make informed decisions that drive sales growth and improve customer satisfaction.
  • Ability to Multitask: Handle multiple tasks simultaneously and prioritize tasks effectively.