Account Transition Manager

6 days ago


Québec, Quebec, Canada Insider Full time

Join Insider, a pioneering B2B SaaS unicorn led by an exceptional team of females across 28 countries. We connect data across channels, predict future behavior with AI, and individualize experiences from a single platform at the fastest time to value.

We foster a culture of zero-discrimination, welcoming everyone regardless of sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Our Customer Onboarding Manager is responsible for transitioning clients from sales through onboarding and implementation of our platform, while reinforcing the vision of true 1-to-1 personalization driven by client data.

The ideal candidate will have at least 3 years of experience in SaaS project management and client onboarding. Strong written and verbal communication skills, business fluency in English, and strong time and task management skills are essential.

We offer a competitive salary range between $85,000 - $120,000 per year, depending on location and experience. Benefits include equal opportunity in a zero-discrimination workplace and opportunities for career growth and development.

In this role, you will:

  • Project manage customer onboardings to successful outcomes, accelerating Time to Value, growing and retaining customers.
  • Collaborate with internal technical resources to empower and train customers to use Insider's platform and powerful features as efficiently as possible.
  • Establish credible relationships with all levels of the customer organization, from senior managers to end users of Insider, to understand their business and technical goals for using Insider.

For consideration, please submit your resume and cover letter outlining your experience and qualifications. We look forward to hearing from you



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