Senior Relationship Development Professional, Business Growth Specialist

1 week ago


Québec, Quebec, Canada RBC Full time
Unlock Your Potential with RBC's Commercial Markets Team

We are seeking a highly skilled Senior Relationship Development Professional to join our dynamic Commercial Markets team at RBC. As a key member of our team, you will be responsible for acquiring and growing client relationships through professional advice and solutions.

About the Role

This is a full-time opportunity with a competitive salary of approximately $85,000 per year, based on your experience and qualifications. You will work in collaboration with Dealer Service Manager/Financing Specialist partners to achieve and sustain portfolio quality through disciplined execution of client and portfolio management routines.

Key Responsibilities
  • Lead with a growth mindset, focusing on what's possible to maximize client acquisition, growth, and deliver an exceptional client experience.
  • Demonstrate client stewardship and care in every decision and activity.
  • Proactively contact all clients annually and understand their needs, changing circumstances, and ongoing satisfaction with all of RBC.
  • Create exceptional client experiences by delivering value-added advice aligned to your expertise and the client's needs.
  • Make the most of every client interaction, including meeting immediate needs, providing advice, referring to partners, acting as a digital advocate, and supporting their journey towards low-carbon transition.
Requirements
  • 5+ years of relevant account management, business development, or sales experience.
  • Strong MS Office software skills, including MS Word, Excel, and PowerPoint.
  • Strong interpersonal/communication skills.
  • Bilingualism (English and French) is required, as you will regularly serve our clients with English and French-speaking needs.
What We Offer
  • A dynamic, collaborative, progressive, and high-performing team environment.
  • Opportunities to do challenging work and make a lasting impact.
  • A chance to thrive in a fast-paced and innovative industry.

RBC is committed to diversity and inclusion. We strive to provide an accessible candidate experience for our prospective employees with different abilities. If you need any accommodations during the recruitment process, please let us know.



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