Housekeeping Operations Coordinator
3 weeks ago
POSITION SUMMARY
Key Responsibilities:
- Run sold room reports and verify room status to determine discrepant rooms
- Prioritize room cleaning and update the status of departing guest rooms
- Assist Housekeeping management in managing daily activities and coordinate efforts with Engineering, Front Office, and Laundry
- Document and resolve issues with discrepant rooms with the Front Desk
- Prepare and distribute room assignments to Housekeeping staff and ensure vacant dirty rooms are cleaned by the necessary time
Requirements:
- Follow all company and safety and security policies and procedures
- Report any maintenance problems, safety hazards, accidents, or injuries, and complete safety training and certifications
- Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information
- Welcome and acknowledge all guests according to company standards and anticipate and address guests' service needs
- Develop and maintain positive working relationships with others and support team to reach common goals
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