Housekeeping Operations Coordinator

3 weeks ago


Toronto, Ontario, Canada Marriott International Full time

POSITION SUMMARY

Key Responsibilities:

  • Run sold room reports and verify room status to determine discrepant rooms
  • Prioritize room cleaning and update the status of departing guest rooms
  • Assist Housekeeping management in managing daily activities and coordinate efforts with Engineering, Front Office, and Laundry
  • Document and resolve issues with discrepant rooms with the Front Desk
  • Prepare and distribute room assignments to Housekeeping staff and ensure vacant dirty rooms are cleaned by the necessary time

Requirements:

  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries, and complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards and anticipate and address guests' service needs
  • Develop and maintain positive working relationships with others and support team to reach common goals


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