Administrative Support Specialist

4 weeks ago


Vancouver, British Columbia, Canada Cathay Pacific Airways Limited Full time

We are seeking an experienced Administrative Support Specialist to join our Engineering Team in Vancouver. The successful candidate will provide administrative support to the Engineering Manager and assist with various administrative duties to ensure the smooth operation of the Line Station.

Key Responsibilities
  • Provide administrative support to the Engineering Manager and team members
  • Assist with company material handling, storage, and custom clearances
  • Ensure accurate and timely entry of flight handling records
  • Liaise with local Engineering offices and Hong Kong Line Maintenance to comply with company procedures
  • Support the maintenance of office stock and perform audits
  • Assist with local and Hong Kong Line Maintenance projects as requested
  • Ensure working knowledge of relevant IT systems is maintained
  • Provide support with communication methods such as walkie-talkie, internet, facsimile, Microsoft Teams, and SITA
  • Assist with the placement of orders and process refunds
  • Accurately enter third-party customers' sales and cost figures
  • Support in arranging duty travel for Engineering team employees, relief engineers, auditors, and other visitors as required
  • Assist to arrange both internal and external events
  • Provide administration support to Engineering team members and visitors as required
Finance
  • Input salary data, including overtime and allowances, of Engineering team members and reconcile against attendance records
  • Examine invoices from Ground Handling Agents and service providers to ensure claims match internal records for correct payment and adjust as required
  • Process invoices and other financial transactions via SAP
  • Prepare and submit invoices for third-party customers
  • Monitor monthly expenditure and help to ensure it is used within budget
  • Check and ensure all claims made through FIORI by engineers are correct
  • Manage petty cash and ensure usage records and all supporting documents are correctly maintained
Working Environment and Safety
  • Maintain personal safety when on duty at all times
  • Control inventory of first aid kits and other tools for hygiene control
  • Report any unsafe work conditions and hazards
  • Participate in fire drills or other safety drills/trainings
Equipment, Tooling, and Facilities
  • Assist with the administration of station ground equipment and vehicles
  • Assist with station engineering office/store fire protection
  • Ensure office maintenance and cleanliness of the Engineering facility
  • Operate vehicles in restricted areas to transport documents/goods and personnel as required
  • Assist to purchase maintenance tools as requested
E&A
  • Emergency and Accident and Crisis Response responsibilities as required

Requirements:

  • High school graduation or above
  • Excellent ability to speak, read, and write in English
  • Experience of working in an airline/airport environment is an advantage
  • Previous customer service, flight operation, or cargo handling and/or administrative duties
  • Strong time management skills with the ability to prioritize and adapt to changing tasks
  • High attention to detail and able to work unsupervised
  • Proven ability to deliver results and help to drive internal and external customer success
  • Demonstrable ability to remember and follow company policies and procedures
  • IT literacy including Microsoft 365
  • Demonstrable aptitude of understanding of aircraft maintenance administration requirements
  • Possess valid Class 5 Canadian driver's license
  • Must have the right to live and work in Canada

Cathay Pacific Airways Limited is committed to employment equity, supports diversity in the workplace, and encourages applications from all qualified individuals. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.



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