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Produce Department Supervisor

2 months ago


Edmonton, Alberta, Canada Loblaw Companies Full time

We are seeking a highly skilled and experienced Produce Department Manager to join our team at Loblaw Companies.

About the Role:

The successful candidate will be responsible for leading the produce department team to achieve exceptional customer service and sales results.

Key Responsibilities:

  • Train and develop staff to provide excellent customer service and maintain a clean and organized store environment.
  • Schedule and manage the produce department team to meet business needs and ensure adequate staffing levels.
  • Handle customer complaints in a professional and efficient manner, ensuring a positive shopping experience.
  • Comply with all health and safety policies and procedures, and ensure staff adherence to these standards.
  • Train and motivate staff to achieve sales goals and maintain a high level of customer satisfaction.
  • Delegate and prioritize workload for staff, ensuring efficient use of resources.
  • Effectively merchandise and promote produce products to drive sales and increase customer engagement.
  • Recommend sales goals and strategies to drive business growth and improve customer satisfaction.
  • Stay up-to-date with market trends and competitor activities to maintain a competitive edge.
  • Ensure accurate receiving, storing, and handling of produce products to minimize waste and maximize sales.
  • Maintain a clean and organized store environment, including produce displays and signage.
  • Ensure pricing integrity and accuracy across all produce products.
  • Take ownership of store operations in the absence of the Franchisee, including key carrying and alarm responsibilities.

Requirements:

  • 2 years of management experience in a retail environment, preferably in a produce department.
  • Demonstrated understanding of critical success factors for a discount food store, including low price image and customer satisfaction.
  • Excellent communication and leadership skills, with the ability to motivate and develop staff.
  • Ability to work independently with minimal supervision and make decisions in a fast-paced environment.
  • Strong knowledge of produce products, operations, and customer preferences.
  • Open availability and flexibility to work days, nights, weekends, and holidays according to business needs.