Business Development Manager

12 hours ago


Etobicoke, Ontario, Canada IC Savings Full time
Company Overview

IC Savings is a credit union that focuses on delivering the benefits of co-operative banking to its members. With a strong presence in the Greater Toronto Area, the organization serves over 21,000 personal and business members through various channels, including online, mobile, and in-branch services.

Job Overview

As a key member of the IC Savings team, you will play a crucial role in supporting the organization's mission. Your primary responsibility will be to provide exceptional service to members, ensuring their banking needs are met in a timely and efficient manner.

Key Responsibilities:

  • Develop and maintain strong relationships with members to understand their banking needs and preferences.
  • Provide personalized service to members, addressing their queries and concerns in a professional and courteous manner.
  • Collaborate with internal teams to resolve member issues and improve overall service quality.
  • Stay up-to-date with industry trends and developments to ensure IC Savings remains competitive and innovative.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of co-operative banking principles and practices.
  • Experience in a customer-facing role, preferably in the financial services sector.


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