Business Development Manager
12 hours ago
IC Savings is a credit union that focuses on delivering the benefits of co-operative banking to its members. With a strong presence in the Greater Toronto Area, the organization serves over 21,000 personal and business members through various channels, including online, mobile, and in-branch services.
Job OverviewAs a key member of the IC Savings team, you will play a crucial role in supporting the organization's mission. Your primary responsibility will be to provide exceptional service to members, ensuring their banking needs are met in a timely and efficient manner.
Key Responsibilities:
- Develop and maintain strong relationships with members to understand their banking needs and preferences.
- Provide personalized service to members, addressing their queries and concerns in a professional and courteous manner.
- Collaborate with internal teams to resolve member issues and improve overall service quality.
- Stay up-to-date with industry trends and developments to ensure IC Savings remains competitive and innovative.
Requirements:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of co-operative banking principles and practices.
- Experience in a customer-facing role, preferably in the financial services sector.
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