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Retail Store Leader

2 months ago

Winnipeg, Manitoba, Canada PVH Full time

About PVH

PVH is a leading global apparel company that designs, markets, and distributes branded clothing, footwear, and accessories. We are committed to delivering exceptional customer experiences and driving business results through our team of talented professionals.

Job Summary

The Store Manager is a key leadership role that oversees the daily operations of a retail store. This individual is responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of store appearance and organization.

Key Responsibilities

  • Customer Experience
    • Develop and implement strategies to drive customer engagement and loyalty.
    • Train and coach store associates to provide exceptional customer service.
    • Monitor and analyze customer feedback to identify areas for improvement.
  • Store Operations
    • Oversee daily store operations, including sales, inventory management, and visual merchandising.
    • Manage store budgets and financial performance.
    • Develop and implement plans to improve store appearance and organization.
  • Team Leadership
    • Recruit, train, and develop store associates to achieve sales and customer service goals.
    • Coach and develop store leaders to drive business results.
    • Monitor and analyze team performance to identify areas for improvement.

Requirements

  • Minimum of 5 years of retail store management experience.
  • Bachelor's/Associate degree preferred; high school diploma/equivalent required.
  • Excellent communication and time management skills.
  • Ability to walk, stand, bend, reach, and squat for prolonged periods, and carry up to 20 pounds.

Accommodation

PVH Canada Inc. is committed to providing accommodation for applicants with disabilities. If you require accommodation, please notify us and we will work with you to meet your needs.