Banking Center Leadership Role

6 days ago


Vancouver, British Columbia, Canada Webster Bank Full time

At Webster Bank, we are dedicated to helping individuals and businesses achieve their financial goals. Our commitment to serving our clients and supporting our communities has made us a leading commercial bank in the industry.

This role is responsible for overseeing all functions, staff, and daily operations within a banking center. Key responsibilities include implementing the Webster banking center network strategy, achieving sales and customer service goals, managing profit and loss, and developing colleagues.

Sales and Customer Service

  • Meet or exceed sales and retention targets while maintaining superior service quality standards.
  • Develop and implement business plans, collaborating with team members to establish sales and service goals.

Leadership and Collaboration

  • Expand and retain client relationships through cross-selling and resolving issues, supporting segmentation strategies to drive growth and profitability.
  • Maintain working knowledge of all Webster products and services, as well as alternative delivery channels.

Operations and Compliance

  • Ensure timely completion of audits, meeting or exceeding branch operations review requirements.
  • Comply with Federal and State laws, as well as bank policies and procedures.

Employee Management and Development

  • Cultivate high performance by holding team members accountable for results.
  • Enhance employee engagement by providing coaching, support, and constructive feedback.

We offer an estimated annual salary range of $70,000 to $115,000, commensurate with experience and qualifications. This role also comes with opportunities for career growth and professional development. Please note that actual salary may vary based on factors such as location and job-related skills. At Webster Bank, we strive to create a workplace culture that values diversity, equity, and inclusion, and we welcome applications from candidates who share these values.



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