Banking Center Director
4 weeks ago
At Webster Bank, we're dedicated to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we're passionate about serving our clients and supporting our communities.
Key Responsibilities:
- Implement the Webster banking center network strategy, driving sales, customer service, P&L management, operations, and colleague development goals.
- Acquire, integrate, and optimize new and existing client relationships, developing strong partnerships with segment and line of business partners.
- Meet/exceed sales goals, retention goals, and Superior Service Quality (SSQ) standards, while expanding and retaining client relationships.
- Coach, develop, and hold team accountable, demonstrating leadership skills and modeling the way.
- Ensure timely completion of audits, compliance with Federal and State laws, and adherence to bank policies and procedures.
- Schedule branch employee shifts to meet customer service needs, providing flexibility of coverage for the banking center.
Requirements:
- High school diploma/GED required; Bachelor's degree preferred.
- 5-7 years of banking experience, with a proven track record in leadership, customer service, managerial, communication, and organization skills.
- Intricate knowledge of retail banking products and services.
- Strong customer service skills, relationship building, organizational, computer skills, comfortable with current technology, and communication skills.
Webster Bank is an equal opportunity employer and welcomes applications from diverse candidates.
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