Senior Relationship Banker

3 weeks ago

Vancouver, British Columbia, Canada Webster Bank Full time

At Webster Bank, we're committed to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities.

This role is responsible for achieving sales, service, and operation goals for the Banking Center, based on Webster's Strategic Guidelines. The individual assumes responsibility for the branch in the Banking Center Manager's absence and works with existing clients and prospects to deepen the share of wallet and increase market share.

Responsibilities include:

  • Assisting the Banking Center Manager with achievement of banking center sales, customer service, P&L management, operations, and employee development.
  • Assuming responsibility for the banking center in the Manager's absence and ensuring exceptional client experience.
  • Expected to achieve/exceed individual sales, service, and operations targets.
  • Responding to customers' needs by processing routine banking transactions accurately and preparing client applications.
  • Building COIs by networking and prospecting to propagate the Webster brand and create value.
  • Supporting segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center growth and profitability objectives.
  • Assisting with the completion of required audits and operational standards.
  • Ensuring compliance with Federal and State laws as well as bank policies and procedures.

Requirements include:

  • High School diploma or GED required; college preferred.
  • 3-5 years customer sales/service experience with 1-2 years supervisory experience.
  • Working knowledge of all products and services.
  • Ability to work a flexible and/or rotating schedule.

This position is eligible for incentive compensation and is an equal opportunity employer.

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