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Restaurant Manager
2 months ago
We are seeking a highly skilled Restaurant Manager to join our team at Redo's Pizza Donair & Grill. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and leading a team of staff to achieve our business goals.
Key Responsibilities- Operations Management
- Evaluate and optimize daily restaurant operations to ensure efficiency and productivity.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and control labor costs, inventory, and supplies to maintain profitability.
- Team Leadership
- Recruit, train, and develop a high-performing team of staff to deliver exceptional customer service.
- Provide coaching and feedback to staff to improve performance and achieve business objectives.
- Lead by example and demonstrate a strong work ethic and commitment to excellence.
- Customer Service
- Ensure that all customers receive exceptional service and have a positive dining experience.
- Address customer complaints and concerns in a professional and timely manner.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Food Safety and Quality
- Ensure that all food safety and quality standards are met and exceeded.
- Develop and implement procedures to prevent foodborne illness and maintain a clean and safe kitchen environment.
- Monitor and control food costs and inventory to maintain profitability.
- Marketing and Promotion
- Develop and implement marketing and promotional strategies to increase sales and customer engagement.
- Collaborate with the marketing team to create effective marketing campaigns and promotions.
- Monitor and analyze sales data to identify trends and opportunities for growth.
- Financial Management
- Monitor and control restaurant finances, including cash handling, inventory, and supplies.
- Develop and implement strategies to improve profitability and reduce costs.
- Prepare and present financial reports to management and owners.
- Education
- Secondary (high) school graduation certificate
- Experience
- 1 year to less than 2 years of experience in a restaurant management role
- Certifications
- Food service manager certification
- Safe Food Handling certificate
- Skills
- Excellent leadership and communication skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and multitask
- Ability to lead and motivate a team
- Knowledge of food safety and quality standards
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Standing for extended periods
- Dependability
- Flexibility
- Organized
- Team player
- Ability to multitask
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
