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Appliance Sales Manager

2 months ago

Vancouver, British Columbia, Canada AMS Retail Solutions Full time

Job Summary:

We are seeking a highly motivated and experienced Appliance Sales Manager to join our team at AMS Retail Solutions. As a key member of our sales team, you will be responsible for servicing vendor products and providing sales and support services to our customers.

Responsibilities:

  • Visit customers to service vendor products and perform sales and support services in assigned stores.
  • Travel to customer locations and service vendor products and maintain product displays.
  • Receive and respond to customer inquiries.
  • Provide new product information, including receiving customer feedback regarding vendor products and services.
  • Support and provide product knowledge to customers by demonstrating equipment and providing product application training.
  • Answer customer sales and technical questions.
  • Resolve customer complaints in a timely manner.
  • Facilitate sales, marketing, and promotional campaigns by acquainting accounts with the latest sales techniques.
  • Resolve any customer and vendor differences.
  • Assist with placing special orders.
  • Place items on shelving units according to the plan-o-gram.
  • Manage and maintain inventory levels, making adjustments as required.
  • Attend and represent customers at trade/industry shows and training sessions as required.
  • Report weekly summary of hours, location, and sales impact at retail.
  • Travel with designated Customer Manager and/or AMS Regional Manager when necessary.
  • Comply with all customer and AMS policies and procedures.
  • Perform other related duties as assigned.

Minimum Requirements:

  • Travel required, including overnight stays.
  • Ability to work varied hours/days as business dictates.
  • Knowledge of Brand Name appliances.
  • Must be Microsoft Office proficient.
  • Required to lift up to 50lbs, including lifting weight above shoulders as needed.
  • Frequent standing, bending, and twisting required.
  • Excellent communication, presentation, written, and technical skills required.
  • Proof of valid driver's license and insurance required (must meet company's minimum requirements).
  • Provide excellent customer service to customers and vendors.
  • HS diploma or equivalent required; college degree preferred.
  • 2 years of vendor sales experience preferred.
  • 1 year of field sales/customer service experience preferred.

Benefits:

  • Vehicle Reimbursement Program.
  • Company equipment.
  • Comprehensive compensation for travel (hotel and meals).