Liquor Store Operations Manager

8 hours ago

Kamloops, British Columbia, Canada 559411 B.C. Ltd. dba Tumbleweeds Pub Full time
About the Role

We are seeking a highly skilled Liquor Store Manager to join our team at 559411 B.C. Ltd. dba Tumbleweeds Pub. As a key member of our retail team, you will be responsible for managing the day-to-day operations of our liquor store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Management: Lead and motivate a team of sales staff, assign duties, and provide coaching and feedback to ensure excellent customer service.
  • Market Research and Analysis: Conduct market research to identify trends, consumer demand, and competitor activity, and use this information to inform purchasing decisions and optimize store layouts.
  • Merchandise and Services: Determine the products and services to be sold, including liquor, wine, and other related items, and ensure that they meet customer needs and preferences.
  • Price and Credit Policies: Develop and implement pricing strategies and credit policies that balance customer needs with business objectives.
  • Inventory Management: Oversee the procurement, storage, and display of merchandise, ensuring that stock levels are optimal and that products are presented in an attractive and appealing manner.
  • Marketing and Promotion: Develop and implement marketing strategies to drive sales growth, including in-store promotions, advertising, and social media campaigns.
  • Financial Management: Plan and manage budgets, monitor revenues and expenses, and make data-driven decisions to optimize profitability.
  • Staffing and Recruitment: Determine staffing requirements, recruit and hire new staff, and provide ongoing training and development to ensure that the team has the skills and knowledge needed to succeed.
  • Customer Service: Ensure that customers receive exceptional service, including responding to complaints and resolving issues in a timely and professional manner.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Setting: Liquor and wine store.
  • Experience: 1 year to less than 2 years.
  • Language: English.
  • Hours of Work: 30 to 40 hours per week.

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