Railway Operations Manager

2 days ago

Toronto, Ontario, Canada CN Full time
Job Summary

The Railway Operations Manager is responsible for overseeing the inspection and maintenance of tracks, roadbed, and right-of-way. This role ensures that maintenance and inspections are conducted in accordance with sound engineering practices and approved railway standards, specifications, procedures, budget, and CN's operating plan.

Main Responsibilities

Oversee Day-to-Day Territory Operations

• Lead the day-to-day operation on the territory

• Manage the maintenance, construction, and zone workforce

• Oversee schedules and budgets through completion

• Develop business cases for capitalization of zone basic capital

• Ensure track inspections and repairs are completed meeting CN track standards

• Analyze and interpret track geometry and rail flaw detection reports to identify conditions requiring action to meet Engineering Track Standards (ETS)

Staff Management

• Lead Track Supervisors, Assistant Track Supervisors, and hourly employees across the territory, managing employee performance, development, and retention

• Engage with workforce through coaching, feedback, and two-way dialogue

• Partner with Labor Relations (LR) to identify root causes and resolve grievance issues across the territory

Safety Compliance

• Build safety compliance and improve results through regular efficiency testing and walkabouts

• Handle activities related to derailment and disruptions in service, while working with Transportation and Mechanical to establish cause, prevention, and service recovery

• Maintain and implement the regional safety action plan

• Ensure employees are actively engaged in quality Exposure Reduction Discussion (ERD), Job Safety Briefing (JSB), and Field Verification of Life Critical Rules (FVLCR) meeting required Key Performance Indicators (KPIs)

• Eliminate Serious Injury Fatality (SIF) potential injuries

Working Conditions

The role is performed in a combination of office and outdoor environment in various types of weather conditions with a regular workweek from Monday to Friday. The role requires being available on-call 24/7 to respond to critical incidents. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress. The role requires frequent travel (up to 75%) across the territory and may require stays away from home.

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