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Advising Assistant

2 months ago


Kamloops, British Columbia, Canada Thompson Rivers University Full time
Job Summary

Thompson Rivers University is seeking a highly skilled and experienced Advising Assistant - Student Support to join our team. As an Advising Assistant, you will play a critical role in providing exceptional support to new students, ensuring their successful transition to university life.

Key Responsibilities
  • Student Support and Advising: Provide educational planning and general advising to new students, helping them navigate the university's programs and services.
  • Process Development: Assist in developing processes for application, registration, and time-tabling, ensuring seamless student experiences.
  • At-Risk Student Identification: Identify students who may be struggling academically or personally and provide support to connect them with advisors and student services.
  • Internal Consultation: Respond to internal requests from faculty and administration for consultation on new programs, courses, and institutional policies.
  • Appointment Scheduling and Reporting: Track and handle online and in-person appointment scheduling, gather statistical information, and produce reports, newsletters, spreadsheets, and charts.
  • Orientation and Workshop Presentations: Develop, promote, and conduct orientation and workshop presentations, both in-person and through web-based technology.
  • Administrative Support: Assist with the development and assembly of background material for meetings, book general meetings for advising staff, and oversee student helpers.
  • Committee Participation: Participate on institutional committees, contributing to the development of policies and procedures that support student success.
Qualifications
  • Education: Four-year Baccalaureate degree from a recognized University.
  • Experience: Two (2) years related work experience within a post-secondary institution or related educational environment, including experiences such as educational program planning, advising, or counselling, curriculum policy review.
  • Skills and Abilities: Ability to communicate effectively to a culturally diverse audience, both verbally and in writing, including strong interviewing, listening, and interpreting skills; understanding of cross-cultural communication; ability to interpret student needs; ability to use computer software and interfaces, student record systems, relational databases, scanners, and social media; effective research, analytical, problem-solving, and planning skills; ability to work independently and as part of a team; ability to prepare and deliver oral presentations; ability to perform electronic word processing at 45 wpm and data entry; hold current 's license; ability to prioritize and handle conflicting priorities.
Working Conditions
  • Physical Demands: Sitting at a desk and computer for periods of time; regular student contact; some off-campus travel; general office conditions; set up of computer/audio visual equipment and tables and chairs at off-site locations (on an infrequent basis); ability to lift loads in excess of 20 kg.