Program Advisor, School of Nursing

3 weeks ago

Kamloops, British Columbia, Canada Thompson Rivers University Full time
Job Summary

We are seeking a highly skilled and dedicated Program Advisor to join our team at the Thompson Rivers University School of Nursing. As a Program Advisor, you will play a critical role in supporting the academic success of our students and ensuring they receive the best possible education.

Key Responsibilities
  • Advise students in assigned programs, providing guidance on course selection and academic planning.
  • Assist with coverage in other programs as needed, ensuring seamless support for students.
  • Respond to student inquiries, develop program plans, and advise on course selection.
  • Research and make recommendations on admission requirements and transfer credit assessments.
  • Work closely with Associate Deans and Program Coordinators to ensure effective program delivery.
  • Assess and monitor student records, notifying the Program Coordinator of any deficiencies that may impact program continuation.
  • Conduct degree audits for student graduations, ensuring accurate and timely completion of degree requirements.
  • Collaborate with Enrolment Services, Recruiting, Delivery, and Registrar's Office to resolve issues related to admissions and advising.
  • Establish strong relationships with students within the portfolio, taking a student-centered approach to advising.
  • Take referrals from students, providing support and guidance as needed.
  • Approve and prepare letters of permission for program students to take non-TRU courses.
  • Evaluate and make recommendations on transfer credit and block transfer articulation guidelines.
  • Assist the Chair and Program Coordinator with data entry for course scheduling.
  • Engage in continuous training and professional development related to assigned programs.
  • Maintain student files in accordance with TRU policy around data retention and destruction.
  • Represent TRU-SON at career fairs, trade shows, and recruiting events.
  • Provide training to other staff on course and program advising, admissions processes, advising theory/practice, and systems management.
Qualifications
  • Grade 12 plus a Bachelor degree from a recognized university in a relevant discipline.
  • Three years related work experience, including:
    • Minimum of three years' experience in post-secondary institution or related educational environment assessing student's previous education, skills, and background.
    • One year working in a fast-paced environment.
    • One year student advising experience.
    • One-year marketing experience.
    • Experience with National HSPnet System is an asset.
    • Experience supporting Master level students and program committees is an asset.
Skills, Knowledge, or Abilities Related to the Job
  • Excellent organization skills, including the ability to set priorities, multi-task, and work with minimal supervision.
  • Ability to interpret admissions and transfer credit policies and guidelines, recognizing exceptions and taking appropriate action to resolve problems.
  • Demonstrated ability working in a fast-paced environment.
  • Intermediate research and analytical skills.
  • Ability to investigate and listen to solve problems and provide solutions.
  • Aptitude for exacting and precise work, a high degree of accuracy, thoroughness, and attention to detail.
  • Ability to communicate effectively verbally and in writing with a widely diverse student population and coworkers and across functional areas of the institution.
  • Ability to deal courteously and tactfully with students, staff, and members of the public.
  • Strong computer skills, including student admissions and transfer credit modules and MS Office.
  • Ability to maintain a student-focused as well as sales-focused approach.
  • Familiarity with BC post-secondary education.
  • Comprehensive knowledge of TRU programs and courses.
  • Knowledge of student-tracking applications and tools.
  • Familiarity in working with students from equity-seeking groups in program advising and/or demonstrated understanding of diversity and equity initiatives, including admissions.
Working Conditions
  • Sitting at desk and computer for long periods of time.
  • General office conditions.
  • Travel required.
  • Ability to lift up to 20 kg.

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