Senior Case Associate

1 week ago


Montreal, Quebec, Canada Sun Life Full time

Job Summary

We are seeking a highly skilled Case Associate to join our New Business Team at Sun Life. As a Case Associate, you will play a critical role in the administration of insurance proposals, ensuring seamless processing and excellent customer service.

Key Responsibilities

  • Analyze insurance applications and communicate with advisors and clients to ensure smooth processing of contracts.
  • Utilize strong problem-solving skills to resolve any issues that may arise during the proposal administration process.
  • Collaborate with internal teams to ensure timely and accurate processing of insurance proposals.
  • Develop and maintain strong relationships with advisors and clients to provide exceptional customer service.

Requirements

  • Bilingualism (English and Spanish) is a must for this role.
  • Excellent customer service orientation and effective communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Experience with insurance products and Sun Life systems is a plus.

What We Offer

  • A dynamic and supportive team environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.


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