Manager of Learning Initiatives

6 days ago


Ottawa, Ontario, Canada Gowling WLG Full time $100,000 - $125,000

About Gowling WLG

Gowling WLG is a global law firm with a strong commitment to excellence and quality service. Our dedication to our people is at the heart of everything we do, and we strive to create a workplace where our employees feel motivated, engaged, and empowered.

We believe that diversity, equity, and inclusion are essential to our success, and we are committed to building a more equitable, engaging, and rewarding workplace. We aim to attract and retain talented individuals from a diverse range of backgrounds, cultures, and experiences, and to help everyone reach their full potential and achieve their personal and professional goals.

Job Summary

The Manager of Learning and Development Initiatives will play a key role in executing the firm-wide learning and development strategy. This individual will be responsible for leading the design, development, and implementation of learning and development projects and programs that strengthen the skills and performance of our Business Service Team members across the firm.

Key Responsibilities

  • Design and deliver high-impact learning initiatives that meet identified development needs and support the L&D strategy, People & Culture strategy, and broader Firm Strategic Plan.
  • Deliver learning and development programs, in person and virtually, as needed, for groups and individuals.
  • Build strong and strategic relationships with key stakeholders across the firm and with external providers as needed.
  • Work with the People & Culture team and leaders across the firm's Business Services Teams to assess learning and development needs and make recommendations for new and existing programs.
  • Collaborate and consult on sourcing, developing, and managing the delivery of vendor-led learning and development programs, as needed.
  • Lead large-scale learning and development projects, including the L&D workstream of initiatives led by the firm's Enterprise Project Management Office (EPMO).
  • Partner with the internal communications team to promote and build awareness of learning and development initiatives, and align and coordinate strategic rollout of communication and training components of projects.
  • Measure and report on the impact of learning initiatives, with a focus on continuous improvement.
  • Contribute to the L&D team's knowledge, development, and use of innovative and digital learning techniques and tools, including strategic use of our learning management system.
  • Provide leadership and mentorship within the L&D team.
  • Develop self and maintain knowledge of relevant areas of work on an ongoing basis.

Requirements

  • Minimum 5 years of experience in L&D in a corporate or professional services environment.
  • Post-secondary education in a related field, with professional certification or equivalent experience in learning and development.
  • Experienced L&D practitioner, with a strong track record of delivering high-impact learning initiatives in a corporate or professional services environment.
  • Strong communication, interpersonal, and relationship-building skills.
  • Strong presentation skills with the ability to deliver content in an effective, engaging way both virtually and in-person, and adapt content and approach to different skill levels and audiences.
  • Strong project management skills, reliably and consistently delivering on agreed objectives and commitments.
  • Ability to work independently and in a team environment, including in virtual and hybrid environments.
  • Excellent organization and time management skills with ability to establish and redefine priorities.
  • High standards for own and others' work, with strong attention to detail.
  • Proactive, creative, and innovative; focused on finding solutions.
  • Keeps knowledge and skills up to date, passionate about development for self, team, and the firm.
  • Fluency in French and English preferred.


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