Multilingual Client Service Specialist

2 days ago

Toronto, Ontario, Canada CAAT Pension Plan Full time

We provide secure, valuable, and sustainable workplace retirement solutions for Canadians. At the CAAT Pension Plan, we are seeking a talented Multilingual Client Service Specialist to join our Service Delivery team.

The ideal candidate will be a front-line service provider, responsible for responding to member inquiries that can be diverse and complex. As part of our team, you will provide accurate and timely information about the CAAT Plan benefits and provisions within established service standards, enabling members to make informed decisions.

To excel in this role, you should have:

  • A university degree and/or college diploma and/or a combination of equivalent training, education, and experience.
  • Three to five years of experience in the customer service/pension/insurance/finance industry.
  • Strong proficiency in both written and spoken English and French is required.
  • An understanding of Canadian pension and tax legislation.

You will demonstrate:

  • Excellent oral and written communication skills to communicate effectively and clearly through all client service delivery channels.
  • Excellent decision-making skills to handle a wide variety of questions from clients and provide accurate information promptly.
  • Excellent time management skills: ability to plan and prioritize workload as well as adaptability to a changing multi-tasked environment.
  • Strong interpersonal skills and ability to adapt to changing environments.

This role involves:

  • Acting as a front-line service provider, responding to inquiries that can be diverse and complex.
  • Corresponding directly with stakeholders via letter and email ensuring responses are timely, accurate, and consistent.
  • Escalating complex cases to Pension Analysts for handling and informing the manager of call volumes and issues.
  • Functioning as an effective team player who participates in team meetings and events and is responsible for assigned workload.

As a valued member of our team, you will enjoy a comprehensive total rewards program, including a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as benefits such as a defined benefit pension plan, wellness programs, and more.

We value diversity, equity, inclusion, and belonging. The CAAT Pension Plan is an equal opportunity employer and will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.

  • Multilingual Content Specialist

    6 days ago

    Toronto, Ontario, Canada Ogilvy Full time

    About the RoleAt Ogilvy, we're seeking a highly skilled Multilingual Content Specialist to join our team. In this exciting role, you'll have the opportunity to work closely with our account, creative, production and studio teams to ensure that all final material delivered to our clients is error-free, consistent with established brand tone/language and meets...

  • Multilingual Claims Resolution Specialist

    2 days ago

    Toronto, Ontario, Canada Europ Assistance Full time

    Role OverviewWe are seeking a highly skilled and experienced Multilingual Claims Resolution Specialist to join our Travel Assistance team in Canada.

  • Game Presenter Indonesian Language Specialist

    4 weeks ago

    Toronto, Ontario, Canada Multilingual International Recruitment Ltd Full time

    Job DescriptionWe are seeking a highly skilled Game Presenter Indonesian Language Specialist to join our team. As a Game Presenter, you will be responsible for delivering expert knowledge and superior gaming quality to our players.Key Responsibilities:Deliver expert knowledge and superior gaming quality to playersRepresent and maintain the Company Brand by...

  • Multilingual Commercial Loan Specialist

    2 days ago

    Toronto, Ontario, Canada CB Canada Full time

    Job DescriptionWe are seeking a skilled Multilingual Commercial Loan Specialist to join our team at CB Canada.Job Type: Full-timeLocation: Downtown TorontoSalary: $25/hour plus 4% vacation pay on every weekly pay, estimated annual salary: $52,000Company OverviewCB Canada is a leading provider of commercial mortgage loan disbursements and financial services....

  • Multilingual Customer Experience Specialist

    3 days ago

    Toronto, Ontario, Canada AppleOne Full time

    About the RoleWe are seeking a highly skilled Multilingual Customer Experience Specialist to join our team at AppleOne. This is an exciting opportunity for someone who is fluent in French and English, has excellent communication skills, and is able to provide positive solutions to clients.Job OverviewThe successful candidate will be responsible for providing...

  • Game Presenter Indonesian Speaking

    4 weeks ago

    Toronto, Ontario, Canada Multilingual International Recruitment Ltd Full time

    Game Presenter Indonesian SpeakingWe are seeking a skilled Game Presenter to join our team at a leading game developer in Ontario, Canada. As a Game Presenter, you will be responsible for delivering expert knowledge and superior gaming quality to our players.Key Responsibilities:Present all games in a professional manner, showcasing exceptional presenting...

  • Multilingual Customer Experience Specialist

    6 days ago

    Toronto, Ontario, Canada AppleOne Full time

    Job SummaryWe are seeking a skilled Multilingual Customer Experience Specialist to join our team at AppleOne. This hybrid position offers a unique blend of customer service and support, with opportunities for growth and development.About the RoleThis is a full-time opportunity that requires strong communication and problem-solving skills, as well as fluency...

  • Multilingual Credit and Financial Recovery Specialist

    4 days ago

    Toronto, Ontario, Canada AppleOne Full time

    **About the Role**: We are seeking a highly skilled Multilingual Credit and Financial Recovery Specialist to join our team at AppleOne. The successful candidate will be responsible for establishing credit, collections, and approving order releases for our industry-leading organization. If you have excellent communication skills, advanced Excel skills, and...

  • Multilingual Payroll Compliance Specialist

    3 days ago

    Toronto, Ontario, Canada Elby Professional Recruitment Inc Full time

    Elby Professional Recruitment Inc is seeking a highly skilled Multilingual Payroll Compliance Specialist to join their team. This unique opportunity allows the selected candidate to leverage their expertise in payroll compliance and related subject matter to support members and non-members across Canada.Key Responsibilities:Provide accurate, current, and...

  • Multilingual Estate Administration Specialist

    4 days ago

    Toronto, Ontario, Canada Fidelity Investments Full time

    Job SummaryWe are seeking a highly skilled and experienced Multilingual Estate Administration Specialist to join our team at Fidelity Investments. As an integral part of our Client Services department, this role will be responsible for ensuring the timely, accurate, and efficient administration of Estate cases in a compliant manner.Key...

  • Multilingual Commercial Loan Specialist

    2 days ago

    Toronto, Ontario, Canada CB Canada Full time

    CB Canada is currently hiring a Multilingual Commercial Loan SpecialistSalary: CAD $60,000 - CAD $80,000 per yearJob OverviewWe are seeking an experienced Bilingual Operations Analyst to join our team in Downtown Toronto. As a key member of our Commercial Mortgages team, you will be responsible for ensuring seamless loan disbursements and maintaining...

  • Multilingual Communications Specialist

    7 days ago

    Toronto, Ontario, Canada Coca-Cola Canada Full time

    About Coca-Cola CanadaOur organization is committed to building and enhancing our social license to operate.The Public Affairs & Communications (PAC) team's vision is to be at the forefront of how bottlers build and manage their reputations globally.We are looking for a highly skilled Multilingual Communications Specialist to join our team. As a key member...

  • Multilingual Customer Support Specialist

    2 days ago

    Toronto, Ontario, Canada Foresters Financial Full time

    Job SummaryWe are seeking a detail-oriented and organized Multilingual Customer Support Specialist to join our team at Foresters Financial. This role will involve providing exceptional support to customers through various communication channels, ensuring their needs are met efficiently and effectively.About the RoleThis position will be responsible for...

  • Multilingual Services Team Coordinator

    4 days ago

    Toronto, Ontario, Canada Hertz Canada LTD Full time

    We are seeking a highly skilled Multilingual Services Team Coordinator to join our team at Hertz Canada LTD. The successful candidate will be responsible for coordinating various services in multiple languages.About the RoleThis is a permanent position, working 42 hours per week. The ideal candidate will have a strong background in customer service and...

  • Multilingual Litigation Support Specialist

    4 days ago

    Toronto, Ontario, Canada Meridia Recruitment Solutions Full time

    Meridia Recruitment SolutionsSalary: $65,000 - $85,000 per yearJob Description: We are seeking a highly skilled Multilingual Litigation Support Specialist to join our team at Meridia Recruitment Solutions. As a key member of our litigation support team, you will provide administrative support within a professional legal environment.Key...

  • Game Presenter Indonesian Speaking

    4 weeks ago

    Toronto, Ontario, Canada Multilingual International Recruitment Ltd Full time

    Game Presenter Indonesian SpeakingWe are seeking a skilled Game Presenter to join our team at a leading game developer in Ontario, Canada. As a Game Presenter, you will be responsible for delivering expert knowledge and superior gaming quality to our players.Key Responsibilities:Represent and maintain the Company Brand by consistently adhering to the Company...

  • Multilingual Office Coordinator

    6 days ago

    Toronto, Ontario, Canada Ultra Stairs & Railings Inc. Full time

    About UsUltra Stairs & Railings Inc. is a dynamic organization committed to delivering exceptional services. We're seeking a skilled Multilingual Office Coordinator to join our team.

  • Multilingual Payroll Operations Specialist

    1 day ago

    Toronto, Ontario, Canada CB Canada Full time

    Job SummaryWe are seeking a highly skilled Multilingual Payroll Operations Specialist to join our team in downtown Toronto. This is an exciting opportunity for individuals with experience in payroll systems and processes, looking to grow their career in a dynamic environment.Key ResponsibilitiesMaintain and optimize payroll systems to ensure accuracy and...

  • Multilingual Technical Support Specialist

    3 days ago

    Toronto, Ontario, Canada TouchBistro Full time

    At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs.We offer an estimated salary of $65,000 - $85,000 per year, depending on experience. Our office is located in downtown Toronto, offering flexible work arrangements, beautiful brand new office...

  • Multilingual Learning Operations Specialist

    7 days ago

    Toronto, Ontario, Canada Amynta Group Full time

    We are seeking a highly skilled and detail-oriented Multilingual Learning Operations Specialist to join our team at the Amynta Group.As a key member of our Performance Center, you will be responsible for providing exceptional support and coordination for our external facing Learning Management System (LMS) and class operations for all Performance Centre...