Retail Operations Manager

2 weeks ago


Guelph, Ontario, Canada Rogers Communications Full time

We're seeking a talented Assistant Store Manager to lead our retail team at Rogers Communications in Guelph, ON. As a key member of our team, you'll drive positive customer interactions, coach your team to deliver exceptional experiences, and support store operations with a creative spirit.

  • Key Responsibilities:
  • Work with leaders to drive customer satisfaction and business results
  • Encourage and coach your team to deliver best-in-class customer experiences
  • Support store operations with a creative approach
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base with personalized communication and outreach

What's in it for you:

  • Competitive compensation with a lucrative management bonus program
  • One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
  • Mental Health and Support benefits - 100% coverage
  • Employee and Family Assistance Program benefit
  • Employee discounts on Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace
  • Opportunities for career growth and development
  • Overtime pay eligibility

Requirements:

  • A passion for influencing and inspiring teams
  • Ability to deliver on business plans to meet regional and store targets
  • Leadership qualities that foster collaboration within the team
  • A progressive thinker with a desire to think outside the box
  • Ability to work a flexible schedule (40 hours/week)
  • Excitement and inspiration by technology
  • Meet the minimum age of majority (varies by province)

After you apply:

Candidates will be required to complete an online assessment as a next step. If selected, our recruitment team will reach out to discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.



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