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Senior Retail Operations Manager

2 months ago

Guelph, Ontario, Canada New Age Health Full time
Job Title:

Sr. Retail Operations Manager

About New Age Health:

New Age Health is a rapidly growing retail company that offers health and wellness products to our customers. We are seeking an experienced Retail Operations Manager to join our team.

Job Summary:

The Sr. Retail Operations Manager will be responsible for the overall management of our retail stores, including sales, customer service, store operations, and employee supervision. This role requires a strong leader who can drive business results, improve customer satisfaction, and foster a positive work environment.

Key Responsibilities:
  • Direct and control daily store operations, ensuring seamless execution of sales strategies and customer service initiatives.
  • Evaluate daily store operations to identify areas for improvement and implement changes to enhance efficiency and productivity.
  • Plan and organize daily store activities, including staffing, inventory management, and visual merchandising.
  • Manage and develop a team of retail employees, providing coaching, training, and performance evaluations.
  • Analyze market trends and consumer behavior to inform business decisions and drive sales growth.
  • Determine product offerings and pricing strategies to meet customer demands and achieve business objectives.
  • Implement and manage operational policies and procedures, ensuring compliance with company standards and regulatory requirements.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 2 years of experience in retail operations management or a related field.
  • Proven track record of driving business growth, improving customer satisfaction, and fostering a positive work environment.
  • Excellent leadership and communication skills, with the ability to motivate and coach employees.
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed business decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
Benefits:
  • Competitive salary: $65,000 - $80,000 per year
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Generous paid time off and holiday schedule.
  • Opportunities for professional development and career advancement.
Estimated Salary:

$70,000 per year