Program Management Officer

4 days ago

Windsor, Ontario, Canada WDBA Full time

About WDBA

Company Overview

Windsor-Detroit Bridge Authority (WDBA) is a Canadian Crown corporation responsible for building and operating the Gordie Howe International Bridge, a major infrastructure project in North America. As a key player in this undertaking, WDBA offers a unique opportunity to contribute to a significant project that will have a lasting impact on the region.

About the Role

The Officer, Program Management will be part of the Border Crossing & Maintenance (BC&M) Department, reporting to the Vice President, Border Crossing. This role will support border crossing services, including research, analysis, report writing, special projects, issue management, and planning and policy development. The successful candidate will be responsible for reviewing, monitoring, and evaluating the application of policies, procedures, guidelines, systems, or processes for their impact on border operations. They will also manage cross-agency coordination and support communication with border agencies and other external stakeholders tied to the Operations Department's Mandate.

Key Responsibilities

  • Review and monitor the application of policies, procedures, guidelines, systems, or processes for their impact on border operations.
  • Manage cross-agency coordination and support communication with border agencies and other external stakeholders.
  • Support border crossing services, including research, analysis, report writing, special projects, issue management, and planning and policy development.
  • Develop and implement policies and procedures to ensure effective border operations.
  • Collaborate with stakeholders to identify and address border management issues.

Requirements

  • Post-secondary education in Law, Public Policy, Public Affairs, or a related field.
  • 5 years of experience in project management in a border services environment.
  • Experience interpreting and writing policy and reports pertaining to border services and international trade/travel.
  • Border Services Agency or Law Enforcement experience or knowledge of Border Agency organizations/departments is considered an asset.
  • Excellent data and information analysis, policy development, and technical writing skills.
  • Strong interpersonal skills and ability to build and maintain positive relationships.
  • Sound professional judgement, initiative, and influencing skills.
  • Project management, attention to detail, and organizational skills.
  • Ability to develop creative solutions to complex border management issues.
  • Microsoft Office 365 suite.
  • Power BI, Viva Goals an asset.
  • Expert level writing, communication, and presentation skills.
  • Strong understanding of North American border crossing legislation, regulations, policy, and ability to educate non-technical staff on interpretation.
  • Experience managing relationships with senior level management and external stakeholders.
  • Ability to obtain a Government of Canada Personnel Screening/Security Clearance.
  • Ability to travel within Ontario and Michigan.
  • Hours of work may include evenings and weekends.

What We Offer

  • Full-time employment with competitive compensation packages.
  • Opportunities for growth and development, including paid training options.
  • Recognition and rewards for high performers through our employee performance review program.
  • Comprehensive health and dental package starting on your first day, including short-term and long-term disability benefits.
  • Defined contribution pension plan offered with up to 9% employee/employer match.
  • Hybrid and flexible work options available, including a mixed remote and in-office work environment and flex-scheduling.
  • Paid time-off benefits (vacation, personal days, volunteer day, and paid statutory holidays).
  • Support for work-life balance through our corporate culture.

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