Business Solutions Manager

1 month ago


Halifax, Nova Scotia, Canada Halifax Regional Municipality Full time
Job Title: Manager, Business Solutions & Testing

Halifax Regional Municipality is seeking a seasoned IT leader to fill the role of Manager, Business Solutions & Testing. This position is responsible for the day-to-day operational support and service lifecycle of software applications used by HRM business units across the organization.

Key Responsibilities:
  • Lead a team of Application Administrators to ensure applications enable business process by being fit for use, available, stable, current, and secure.
  • Drive application-related strategy for HRM, including incident management, request fulfillment, change management, problem management, and release management ITIL processes.
  • Procure, contract, and manage vendors, especially with more reliance on software-as-a-service and hosted solutions.
  • Deliver customer service and functional value to business units and Halifax residents through applications.
Requirements:
  • Post-secondary degree in Business or Computer Science, or related field.
  • At least eight years in information technology with a career path that demonstrates acquired expertise in IT operations leadership and applications management.
  • At least five years in a management role and experience in direct delivery and support of IT COTS and SaaS applications and software systems.
  • Business orientation, including broad experience in integrated enterprise-wide IT solutions in a multi-departmental business environment and/or the public sector.
Competencies:
  • Valuing Diversity
  • Communication
  • Conflict Management
  • Customer Service
  • Decision Making
  • Developing Others
  • Managing Change
  • Networking/Relationship Building
  • Organizational Awareness
  • Organization & Planning
Work Status:

Permanent, full-time

Hours of Work:

Monday to Friday, 8:30am-4:30pm; 35 hours per week

Salary:

NU09 on the non-union salary scale; $102,970-$133,260. Salary to be commensurate with education and experience.

Work Location:

13th Floor, Barrington Tower, Halifax



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