Multilingual Customer Service Expert

5 days ago


Mississauga, Ontario, Canada Randstad Full time

Job Description

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Randstad is seeking a highly skilled Multilingual Customer Service Expert to join their team in the Mississauga area. This is a contract full-time position with a well-known retail corporation.

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About the Role

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This role will involve providing exceptional customer service to clients, utilizing strong problem-solving skills and working collaboratively as part of a team environment. As a key member of the team, you will be responsible for resolving customer inquiries and issues in a timely and professional manner.

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Key Responsibilities:

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  • Respond to customer inquiries via phone, email, or chat, providing solutions to their problems">
  • Collaborate with internal stakeholders to resolve complex customer issues">
  • Work effectively in a fast-paced, dynamic environment, prioritizing multiple tasks and meeting deadlines">
  • Stay up-to-date on company policies, procedures, and product knowledge to provide informed solutions">
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Requirements

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To succeed in this role, you must possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team. You should have a proven track record of delivering high-quality results in a customer-facing environment.

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Bonus Benefits

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We are offering an estimated salary of $60,000 - $70,000 per year, depending on experience. Additionally, you can enjoy the benefits of working with Randstad, including competitive compensation, opportunities for career growth, and access to training and development programs.

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About Randstad

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Randstad is one of the world's leading recruitment agencies, specializing in temporary and permanent staffing solutions for various industries. Our company culture emphasizes collaboration, innovation, and employee empowerment.



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