IT Consulting Account Manager

4 days ago


Richmond Hill, Ontario, Canada Union Victory Canada Inc. Full time
About the Role

We are seeking a highly skilled IT Consulting Account Manager to join our team at Union Victory Canada Inc. As a key member of our consulting team, you will be responsible for delivering exceptional client service and driving business growth through strategic consulting and account management.

Key Responsibilities
  • Confer with clients to identify their technical requirements and develop tailored solutions to meet their business needs.
  • Document technical requirements to ensure that products, processes, and solutions meet business requirements.
  • Prepare cost-benefit and return-on-investment analyses to support system implementation.
  • Design, develop, and implement information systems business solutions.
  • Provide advice on information systems strategy, policy, management, and service delivery.
  • Assess physical and technical security risks to data, software, and hardware.
  • Develop policies, procedures, and contingency plans to minimize the effects of security breaches.
  • Develop and implement policies and procedures throughout the software development life cycle.
  • Conduct reviews to assess quality assurance practices, software products, and information systems.
  • Resolve conflict situations.
  • Operate automatic or other testing equipment to ensure product quality.
  • Consult with clients after sale to provide ongoing support.
  • Execute and document results of software application tests and information and telecommunication systems tests.
  • Consult with clients to determine project needs.
Requirements
  • Linux
  • Internet
  • File management software
  • Security software
  • Word processing software
  • Presentation software
  • Communication software
  • Project management software
  • Software development
  • MS Office
  • MS Windows
  • MS Outlook
Work Environment

This is a hybrid role that requires the ability to work independently and as part of a team. You will be working in a fast-paced environment with tight deadlines and a focus on attention to detail.

What We Offer
  • Free parking available
  • Offers mentorship, coaching, and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Assists with immediate settlement needs of newcomers and/or refugees
  • Supports social and labour market integration of newcomers and/or refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Does not require Canadian work experience
  • Offers on-the-job training tailored to youth
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Offers mentorship, coaching, and/or networking opportunities for Veterans
  • Assists with immediate transition needs of Veterans
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market
  • Offers mentorship, coaching, and/or networking opportunities for Indigenous workers
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities


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