IT Consulting Account Manager

2 months ago


Richmond Hill, Ontario, Canada Union Victory Canada Inc. Full time
About the Role

We are seeking a highly skilled IT Consulting Account Manager to join our team at Union Victory Canada Inc. As a key member of our organization, you will be responsible for delivering exceptional IT consulting services to our clients.

Key Responsibilities
  • Client Engagement: Develop and maintain strong relationships with clients to understand their business needs and objectives.
  • Technical Requirements: Document and analyze technical requirements to ensure that products, processes, and solutions meet business requirements.
  • Cost-Benefit Analysis: Prepare cost-benefit and return-on-investment analyses to support system implementation.
  • Business Solutions: Design, develop, and implement information systems business solutions that meet client needs.
  • Strategic Advice: Provide advice on information systems strategy, policy, management, and service delivery.
  • Security Risk Assessment: Assess physical and technical security risks to data, software, and hardware.
  • Security Policies: Develop policies, procedures, and contingency plans to minimize the effects of security breaches.
  • Quality Assurance: Conduct reviews to assess quality assurance practices, software products, and information systems.
  • Conflict Resolution: Resolve conflict situations in a professional and timely manner.
  • Testing and Quality Control: Operate automatic or other testing equipment to ensure product quality.
  • Client Support: Consult with clients after sale to provide ongoing support and ensure satisfaction.
Requirements
  • Technical Knowledge: Proficiency in Linux, Internet, file management software, security software, word processing software, presentation software, communication software, project management software, software development, MS Office, MS Windows, and MS Outlook.
  • Work Experience: 1 year to less than 2 years of experience in project implementation.
  • Area of Specialization: Business methods analysis.
  • Work Conditions: Ability to work independently, in a fast-paced environment, under pressure, with tight deadlines, and with attention to detail.
  • Workplace Information: Hybrid work environment.
  • Other Benefits: Free parking available, mentorship, coaching, and/or networking opportunities for persons with disabilities, support for newcomers and refugees, support for youths, support for Veterans, support for Indigenous people, and support for mature workers.


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