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Hotel Operations Manager
1 month ago
At Quality Inn & Suites, we are seeking a skilled Hotel Operations Manager to join our team. In this role, you will be responsible for overseeing the daily operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.
Key Responsibilities:- Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance personnel.
- Assist guests with special needs and provide exceptional customer service.
- Coordinate and review work to ensure that tasks are completed on time and to a high standard.
- Hire and train staff in job duties, safety procedures, and company policies.
- Maintain the operation of computer systems and equipment, and arrange for repairs as needed.
- Requisition materials and supplies to ensure that the hotel has the necessary resources to operate effectively.
- Secondary (high) school graduation certificate and relevant work experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with staff and guests.
- Ability to work in a fast-paced environment and to prioritize tasks effectively.
- Attention to detail and ability to maintain accurate records.
- Hotel, motel, resort setting, with a fast-paced and dynamic work environment.
- Standing for extended periods and ability to lift heavy objects.
- Tight deadlines and ability to work under pressure.
- Accurate and dependable, with a strong sense of initiative and team player skills.
- Excellent oral and written communication skills, with the ability to work under pressure and to meet deadlines.
This is a permanent position, with a 30-40 hour workweek and a 7 months to less than 1 year experience requirement.
