Front Office Supervisor

2 days ago


Brampton, Ontario, Canada Holiday Inn Express & Suites Full time

The Front Office Supervisor at Holiday Inn Express & Suites is a key role in ensuring the smooth operation of our hotel's front desk. This position is responsible for supervising the front office team, handling guest requests, and maintaining the overall quality of service.

About Us

Holiday Inn Express & Suites is a reputable hospitality brand committed to delivering exceptional guest experiences. Our team is passionate about providing warm and welcoming service to every guest, every time.

Job Summary

We are seeking an experienced Front Office Supervisor to join our team. The successful candidate will be responsible for:

  • Supervising front office staff to ensure efficient check-in and check-out processes;
  • Handling guest complaints and resolving issues in a professional manner;
  • Maintaining accurate records and reports to ensure seamless operations;
  • Ensuring compliance with company policies and procedures;
Required Skills and Qualifications

To be successful as a Front Office Supervisor, you should possess:

  • A minimum of 7 months to less than 1 year of experience in a similar role;
  • Secondary (high) school graduation certificate;
  • Excellent communication and problem-solving skills;
  • Able to work under pressure and maintain composure in challenging situations;
Compensation and Benefits

We offer a competitive salary of $$60,000 per annum, plus additional benefits including free parking and opportunities for career growth and development.

What We Offer

As a member of our team, you can expect:

  • A dynamic and supportive work environment;
  • Ongoing training and development opportunities;
  • Competitive compensation and benefits package;
  • The chance to work with a reputable hospitality brand.


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