Customer Service Advocate

1 week ago


Surrey, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000
Job Overview

We are seeking a highly skilled and dedicated Customer Service Representative to join our team in Surrey, Canada.

Key Responsibilities:
  • Customer Interaction: Handle customer inquiries via various channels, providing timely and professional support.
  • Product Knowledge: Offer information about products and services, addressing customer queries effectively.
  • Issue Resolution: Resolve customer complaints promptly, ensuring high levels of satisfaction.
  • Documentation: Maintain accurate records of customer interactions and feedback.
  • Collaboration: Work closely with team members to enhance service processes and improve overall performance.
Requirements and Qualifications

To succeed in this role, you should possess:

  • A high school diploma or equivalent; additional education is an asset.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Compensation and Benefits

We offer a competitive hourly wage and performance bonuses, as well as a comprehensive health benefits package. You will also have opportunities for career advancement and work in a supportive environment with a focus on teamwork.

Our estimate of the salary range for this position is between $18-$22 per hour, depending on your level of experience and qualifications.



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