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Customer Service Representative
2 months ago
We are seeking a highly organized and customer-focused individual to join our team at ON D RISE DAYHOME LTD as a Receptionist. In this role, you will be the first point of contact for clients and visitors, providing exceptional service and support.
Key Responsibilities- Greeting and Directing: Greet people and direct them to the appropriate contacts or service areas.
- Information Provision: Provide basic information to clients and the public in a professional and courteous manner.
- Scheduling and Confirmations: Schedule and confirm appointments, ensuring seamless communication with clients and staff.
- Financial Transactions: Receive and issue payments, as well as calculate billing charges accurately.
- Communication and Data Entry: Monitor mobile radio or telephone, perform data entry, and provide customer service to clients and visitors.
- Education: Secondary (high) school graduation certificate is required.
- Experience: While experience is an asset, we are open to training the right candidate.
- Language: Fluency in English is necessary, with the ability to communicate effectively with clients and staff.
- Work Hours: 40 hours per week, with a flexible schedule to meet the needs of the business.