Night Hospitality Specialist

1 week ago


Merritt, Canada Inntown Inn & Suites Full time
Job Title: Night Hospitality Specialist

We are seeking a professional and detail-oriented Night Hospitality Specialist to join our team at Inntown Inn & Suites.

About the Role

This is a unique opportunity to work in a fast-paced environment, providing exceptional customer service to our guests. As a Night Hospitality Specialist, you will be responsible for ensuring that all arriving guests receive a warm welcome and are provided with a comfortable stay.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Answer telephone calls and relay messages
  • Contact customers to deliver requested wake-up calls
  • Provide excellent customer service
Requirements

To be successful in this role, you will need to have excellent communication skills, both written and verbal. You should be able to work independently and as part of a team, and be able to multitask in a fast-paced environment. A secondary school graduation certificate is required, and experience in the hospitality industry is an asset.

Work Environment

This is a physical location-based role, and work must be completed on-site. There is no option to work remotely.

Estimated Salary

The estimated salary for this position is $40,000 - $55,000 per year, depending on experience.



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