Technical Support Specialist

4 weeks ago

Brampton, Ontario, Canada Tejas Solutions Full time

Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Tejas Solutions. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting computer systems and networks, and implementing solutions to resolve technical issues.

Key Responsibilities:

  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot computer systems and networks to identify and resolve technical issues
  • Implement solutions to resolve technical issues, including software and hardware upgrades
  • Collaborate with other technical teams to resolve complex technical issues
  • Document and maintain accurate records of technical issues and resolutions

Requirements:

  • 7 months to less than 1 year of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of computer systems and networks, including hardware and software components

Work Environment:

  • Hybrid work environment, with a mix of remote and in-office work
  • Opportunities for professional growth and development
  • Collaborative and dynamic team environment

Why Join Us:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic team environment

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