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Hotel Operations Director
4 weeks ago
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Hotel Operations Manager
2 months ago
We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Silver Hotel Group. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities:- Direct and manage the Front Desk and Housekeeping departments to ensure exceptional guest service and high standards of cleanliness and maintenance.
- Develop and implement policies and procedures to ensure a safe and efficient working environment.
- Conduct regular inspections of common areas and guest rooms to ensure they meet our high standards.
- Coordinate with Maintenance to ensure that all repairs and maintenance are completed in a timely manner.
- Process payables efficiently and in accordance with approved policy and procedures.
- Attend all required meetings to provide input and recommendations.
- Ensure that all team members are trained and equipped to provide exceptional guest service.
- Minimum of 2 years hotel experience and one year in a significant managerial role.
- Strong computer skills with advanced knowledge of Microsoft Office and Outlook.
- Ability to demonstrate skills of an approachable coach that cultivates a work environment that encourages feedback.
- Availability to work evenings and weekends.
Silver Hotel Group is a family-owned Canadian hotel investment, development, and management company. Our culture is fundamental to our success, and we strive to exhibit passion, creativity, and fun every day. We are committed to delivering exceptional experiences by living our core values: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition.
