EUC Field Services Specialist

2 weeks ago


Montreal, Canada Tata Consultancy Services Full time
About Tata Consultancy Services

Tata Consultancy Services (TCS) is a leading IT services company with over 55 years of experience in helping businesses transform. Our consulting-led, cognitive powered services and solutions are delivered through our unique Location Independent AgileTM delivery model.

We have a strong presence in 55 countries and a team of over 615,000 skilled consultants. In the fiscal year ended March 31, 2023, we generated consolidated revenues of US $27.9 billion and are listed on the BSE and NSE in India.

Job Summary

We are seeking an experienced EUC Field Services Specialist to join our team. As a key member of our operations team, you will be responsible for delivering high-quality services to our clients. Your primary focus will be on managing and maintaining our customers' systems, including image management and troubleshooting.

Responsibilities:
  • System Maintenance: Ensure that all customer systems are properly maintained, updated, and running smoothly.
  • Image Management: Develop and implement effective image management strategies to ensure seamless deployment of new systems.
  • Troubleshooting: Analyze and resolve technical issues quickly and efficiently to minimize downtime.
  • Collaboration: Work closely with cross-functional teams to identify opportunities for improvement and develop innovative solutions.
Requirements:
  • Local Citizen: Must be a local citizen of the region.
  • Language Skills: Proficiency in English and French is required.
  • Communication Skills: Excellent written and verbal communication skills are essential for effective collaboration and customer interaction.
  • Technical Skills: Strong knowledge of System Center Configuration Manager (SCCM), Operating System Deployment (OSD/MDT), and Software Distribution & Hardware/Software Inventories is necessary.
  • Experience: Minimum 5 years of experience in a similar role is required.
Work Environment:

You will be working in a fast-paced environment with a diverse team of experts. We offer a competitive salary and benefits package, including medical insurance, retirement savings plan, and paid time off.

The estimated annual salary for this position is around $85,000-$105,000, depending on location and experience.



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