EUC Field Services Specialist
2 weeks ago
Tata Consultancy Services (TCS) is a leading IT services company with over 55 years of experience in helping businesses transform. Our consulting-led, cognitive powered services and solutions are delivered through our unique Location Independent AgileTM delivery model.
We have a strong presence in 55 countries and a team of over 615,000 skilled consultants. In the fiscal year ended March 31, 2023, we generated consolidated revenues of US $27.9 billion and are listed on the BSE and NSE in India.
Job SummaryWe are seeking an experienced EUC Field Services Specialist to join our team. As a key member of our operations team, you will be responsible for delivering high-quality services to our clients. Your primary focus will be on managing and maintaining our customers' systems, including image management and troubleshooting.
Responsibilities:- System Maintenance: Ensure that all customer systems are properly maintained, updated, and running smoothly.
- Image Management: Develop and implement effective image management strategies to ensure seamless deployment of new systems.
- Troubleshooting: Analyze and resolve technical issues quickly and efficiently to minimize downtime.
- Collaboration: Work closely with cross-functional teams to identify opportunities for improvement and develop innovative solutions.
- Local Citizen: Must be a local citizen of the region.
- Language Skills: Proficiency in English and French is required.
- Communication Skills: Excellent written and verbal communication skills are essential for effective collaboration and customer interaction.
- Technical Skills: Strong knowledge of System Center Configuration Manager (SCCM), Operating System Deployment (OSD/MDT), and Software Distribution & Hardware/Software Inventories is necessary.
- Experience: Minimum 5 years of experience in a similar role is required.
You will be working in a fast-paced environment with a diverse team of experts. We offer a competitive salary and benefits package, including medical insurance, retirement savings plan, and paid time off.
The estimated annual salary for this position is around $85,000-$105,000, depending on location and experience.
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