Coffee Innovation Director

2 days ago

Toronto, Ontario, Canada Restaurant Brands International Inc Full time
About Restaurant Brands International

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and more than 30,000 restaurants in over 100 countries.

The company owns four prominent and iconic quick service restaurant brands: TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have served their guests, franchisees, and communities for decades.

Our Opportunity:

The Sr. Manager, Espresso Innovation will lead cross-functional teams to support all stages of new Canadian product/beverage innovation for Tim Hortons, from idea/concept to test/market launch. This role focuses on espresso-based and coffee beverages.

You will be responsible for leading the Espresso vision, reporting directly to the Beverage Director.

Key Responsibilities:

  • Partner with Coffee Sourcing, Category Marketing, Test Market & Calendar, and external vendors to develop Tim Hortons' Espresso Beverage innovations & Equipment roadmap
  • Collaborate with the wider Beverage Innovation team, primarily owning coffee-centric Beverage Innovation, with a focus on Espresso Based & Specialty Coffee Beverages
  • Manage the end-to-end process of product innovation, including bringing new to market ideas as well as core renovations from concept to reality (idea creation, recipe experimentation and validation, product preparation and build recommendations)
  • Develop coffee products and recipes, including new recipes and core recipe optimization and quality improvements
  • Champion specialty coffee quality throughout the organization and devise mechanics for improving quality and elevating guest perceptions
  • Balance ingredient cost, product quality, and operational feasibility for all new initiatives to enable seamless transition to commercialization teams
  • Manage cross-functional projects to drive implementation of espresso improvement initiatives with Operations, Supply Chain, and Equipment teams
  • Conduct tasting and innovation showcase presentations to excite internal stakeholders
  • Present product presentations to feed into Stage Gate and sign-off meetings
  • Support execution of consumer sensory testing and field agent evaluations for new and existing products

Required Skills:

  • Significant technical coffee experience required, including recipe development, coffee profiling, sensory evaluations, equipment calibration
  • Strong knowledge in specialty coffee and espresso with supporting professional coffee and sensory qualifications or accreditations
  • Ability to negotiate successfully with internal and external stakeholders, including suppliers
  • Excellent communication and project management skills
  • Strong organizational skills and attention to detail
  • Ability to handle multiple projects simultaneously and function effectively with ambiguity
  • Passion for coffee and beverage innovation, hunger to learn more
  • Analytical and problem-solving mindset
  • Good working knowledge of Microsoft Office: Word, Excel, and PowerPoint
  • Excellent oral and written communications skills

Estimated salary: $120,000 - $150,000 per year.

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