Beverage Innovation Manager

4 weeks ago

Toronto, Ontario, Canada Restaurant Brands International Inc Full time

About Restaurant Brands International:

Restaurant Brands International Inc. is a leading quick service restaurant company with a global presence. We own four iconic brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. Our framework, Restaurant Brands for Good, focuses on sustainable outcomes related to food, the planet, and people.

Our Opportunity:

We are seeking a Sr. Manager, Espresso Innovation to join our Tims Beverage Innovation team. This role will support all stages of new Canadian product/beverage innovation for Tim Hortons, from idea/concept to test/market launch.

The successful candidate will lead the Espresso vision for the company, reporting directly to our Beverage Director. Key responsibilities include:

  • Partnering with Coffee Sourcing, Category Marketing, and external vendors to develop Tim Hortons' Espresso Beverage innovations & Equipment roadmap
  • Collaborating with the wider Beverage Innovation team to own coffee-centric Beverage Innovation, with a focus on Espresso Based & Specialty Coffee Beverages
  • Managing the end-to-end process of product innovation, including bringing new to market ideas and core renovations from concept to reality
  • Developing coffee product and recipes, including new recipes and core recipe optimization and quality improvements
  • Championing specialty coffee quality throughout the organization and devising mechanics for improving quality and elevating guest perceptions
  • Balancing ingredient cost, product quality, and operational feasibility for all new initiatives
  • Managing cross-functional projects to drive implementation of espresso improvement initiatives with Operations, Supply Chain, and Equipment teams
  • Conducting tasting and innovation showcase presentations to excite internal stakeholders
  • Presenting product presentations to feed into Stage Gate and sign-off meetings
  • Supporting execution of consumer sensory testing and field agent evaluations for new and existing products

Required Skills:

  • Significant technical coffee experience, including recipe development, coffee profiling, sensory evaluations, and equipment calibration
  • Strong knowledge in specialty coffee and espresso, with supporting professional coffee and sensory qualifications or accreditations
  • Ability to negotiate successfully with internal and external stakeholders, including suppliers
  • Excellent communication and project management skills
  • Strong organizational skills and attention to detail
  • Ability to handle multiple projects simultaneously and function effectively with ambiguity
  • Passion for coffee and beverage innovation, with a hunger to learn more
  • Analytical and problem-solving mindset
  • Good working knowledge of Microsoft Office: Word, Excel, and PowerPoint
  • Excellent oral and written communications skills

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