Beverage Innovation Manager

1 week ago

Toronto, Ontario, Canada Restaurant Brands International Inc Full time

About Restaurant Brands International:

Restaurant Brands International Inc. is a leading quick service restaurant company with a portfolio of iconic brands, including Tim Hortons, Burger King, Popeyes, and Firehouse Subs. Our company is committed to delivering exceptional customer experiences and driving business growth through innovation and sustainability.

Our Opportunity:

The Sr. Manager, Espresso Innovation will play a key role in driving the development of new coffee and beverage products for Tim Hortons, with a focus on espresso-based and specialty coffee beverages. This role will work closely with cross-functional teams to bring new ideas from concept to reality, ensuring seamless execution and commercialization.

Key Responsibilities:

  • Partner with Coffee Sourcing, Category Marketing, and external vendors to develop Tim Hortons' Espresso Beverage innovations and Equipment roadmap.
  • Collaborate with the Beverage Innovation team to own coffee-centric product development, with a focus on espresso-based and specialty coffee beverages.
  • Manage the end-to-end process of product innovation, including idea creation, recipe experimentation and validation, product preparation and build recommendations.
  • Develop coffee products and recipes, including new recipes and core recipe optimization and quality improvements.
  • Champion specialty coffee quality throughout the organization and devise mechanics for improving quality and elevating guest perceptions.
  • Balance ingredient cost, product quality, and operational feasibility for all new initiatives to enable seamless transition to commercialization.
  • Manage cross-functional projects to drive implementation of espresso improvement initiatives with Operations, Supply Chain, and Equipment teams.
  • Conduct tasting and innovation showcase presentations to excite internal stakeholders.
  • Present product presentations to feed into Stage Gate and sign-off meetings.
  • Support execution of consumer sensory testing and field agent evaluations for new and existing products.

Requirements:

  • Significant technical coffee experience required, including recipe development, coffee profiling, sensory evaluations, and equipment calibration.
  • Strong knowledge in specialty coffee and espresso with supporting professional coffee and sensory qualifications or accreditations.
  • Ability to negotiate successfully with internal and external stakeholders, including suppliers.
  • Excellent communication and project management skills.
  • Strong organizational skills and attention to detail.
  • Ability to handle multiple projects simultaneously and function effectively with ambiguity.
  • Passion for coffee and beverage innovation, with a hunger to learn more.
  • Analytical and problem-solving mindset.
  • Good working knowledge of Microsoft Office: Word, Excel, and PowerPoint.
  • Excellent oral and written communications skills.

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