Indigenous Patient Navigator

1 month ago


Vancouver, British Columbia, Canada PHSA Full time

pbIndigenousPatientNavigatorRole/b/ppBCChildren'sandWomen'sHospital+HealthCentre/ppVancouverBC/ppTheIndigenousPatientNavigatorsupportsintegrationwithexistingnavigationalandadvocacysupportcurrentlyprovidedbycommunityandregionalhealthauthoritypartnersandsupportsIndigenouscommunitiesandorganizationstoimproveaccesstoappropriatecare.TheIndigenousPatientNavigatoractsasaresourceforbothIndigenousclientsandhealthcareproviderstoensuretheprovisionofcareisculturallysafeandclient-centeredandsupportstheimprovementandperformanceofhealthcareservicesthroughthepromotionofculturalsafetyandculturalhumilitytrainingandeducationforstaffandemployeesofPHSA./ppbKeyResponsibilities/b/pulliProvideconsultativeandnavigationalservicestopatientsreferredtoPHSAprogramsandservicesbysupportingculturalinterpretationand/orhealthliteracytranslationservicesandbysupportingculturally-competentandsafepracticeaccess,systembarriers,andnavigationchallenges./liliSupportpatientsincommunicationswithphysicians,nurses,andotherfrontlinecarestaff./liliSupportaccessandcoordinationofservicesforpatientswithinthedesignatedregion./liliAsrequired,coordinateclientreferralstoandfrominteragency,Indigenouscommunities,Indigenousorganizations,andotherhealthprogramsandservices./liliProvideclientsupportserviceswithinthehospitalcaresystem/communitybyinitiatingandmaintainingworkingrelationshipswithIndigenousclientstoassesstheirneedsandabilitytoaccessandreceiveculturally-safecare./liliSupportclients,asrequestedintheassignedservicearea,tounderstand,access,andnavigatehealthcareservices./liliAdvocatefortheneedsofpatientswithinthehealthcaresystemandliaisewithothercommunityandregionalhealthorganizationsandpromoteandworktostrengthencollaborationwithregionalhealthauthoritiestoimprovepatientcare./liliProvidesupportandactasaresource,asrequired,forhealthcareprovidersandotherstaffmembers,regardingtheprovisionofculturallysafecare./liliCoordinateclient/familyspiritualcarerequestsand/oraccesstosacredspaceswithinthehealthcaresystemtosupportIndigenousbeliefsandpractices./li/ulpbRequirements/b/pulliAlevelofeducation,training,andexperienceequivalenttodiplomaordegreeinarelatedhealthdiscipline,healthorsocialsciences,orapatientcare/clinicalrelateddisciplineandOne(1)tothree(3)years'recentrelatedexperienceworkinginIndigenoushealthcare./liliDemonstratedknowledgeandexperienceworkingwithIndigenous(FirstNations,MetisandInuit)communitiesandorganizations.ExtensiveknowledgeofIndigenouspeoples'demographics,languages,cultures,customsandtraditions./liliExperienceorknowledgeofthehealthcaresystemandcommunitybasedresourceswithintheregion./liliDemonstratedknowledge,understandingandapplicationofculturalsafetyandcompetencywithinhealthcare./liliDemonstratedunderstandingofCanadiancolonization,IndigenousspecificracismanditsimpactonthecurrenthealthandwellnessofIndigenouspeoples./liliStrongverbalandwrittencommunicationskills./liliCommitmenttodevelopknowledgeandunderstandingoflegislativeobligationsandprovincialcommitmentsfoundinthefoundationaldocuments–includingTruth&ReconciliationCommission'sCallstoAction(2015),InPlainSight(2020),BC'sDeclarationontheRightsofIndigenousPeoplesAct(2019),UnitedNationsDeclarationontheRightsofIndigenousPeoples(UNDRIP),ReclaimingPowerandPlaceMissingandMurderedIndigenousWomen&GirlsCallsforJustice(2019),theDeclarationActActionPlanandRememberingKeegan:AFirstNationsCaseStudy–andhowtheyintersectacrossthehealthcaresystem./liliCommitmenttoupholdingthesharedresponsibilityofcreatinglastingandmeaningfulreconciliationinCanadaasperTRC(2015)andBC'sDeclarationontheRightsofIndigenousPeoplesAct(2019)./li/ulpbWhatWeOffer/b/pulliEveryPHSAemployeeenablesthebestpossiblepatientcareforourpatientsandtheirfamilies.Whetheryouareprovidingdirectcare,conductingresearch,ormakingitpossibleforotherstodotheirwork,youimpactthelivesofBritishColumbianstodayandinthefuture.That'swhywe'refocusedonyourcaretoo–offeringhealth,wellness,developmentprogramstosupportyou–atworkandathome./liliJoinoneofBC'slargestemployerswithprovince-wideprograms,servicesandoperations–offeringvastopportunitiesforgrowth,development,andrecognitionprogramsthathonourthecommitmentandcontributionofallemployees./liliAccesstoprofessionaldevelopmentopportunitiesthroughourin-housetrainingprograms,including+2,000courses,suchasourSan'yasIndigenousCulturalSafetyTrainingcourse,orCoreLinxforLeadershiproles./liliEnjoyacomprehensivebenefitspackage,includingmunicipalpensionplan,andpsychologicalhealth&safetyprogramsandholisticwellnessresources./liliAnnualstatutoryholidays(13)withgenerousvacationentitlementandaccruement./liliPHSAisaremoteworkfriendlyemployer,welcomingflexibleworkoptionstosupportourpeople(eligibilitymayvary,dependingonposition)./liliAccesstoWorkPerks,apremiumdiscountprogramofferingawiderangeoflocalandnationaldiscountsonelectronics,entertainment,dining,travel,wellness,apparel,andmore./li/ulpbAboutUs/b/pp(BCCH)providescareforthemostseriouslyillorinjuredchildrenandyouthfromacrossBritishColumbia./pp(BCW)isdedicatedtoimprovingthehealthofwomen,newbornsandfamiliesthroughacomprehensiverangeofservices,researchandeducation.BCWispartoftheProvincialHealthServicesAuthority(PHSA)./ppTheProvincialHealthServicesAuthority()plans,managesandevaluatesspecializedhealthserviceswiththeBChealthauthoritiestoprovideequitableandcost-effectivehealthcareforpeoplethroughouttheprovince.Ourvaluesreflectourcommitmenttoexcellenceandinclude:Respectpeople–Becompassionate–Daretoinnovate–Cultivatepartnerships–Servewithpurpose./ppLearnmoreaboutPHSAandourprograms:/ppPHSA,BCCHandBCWarecommittedtoemploymentequity,encouragingallqualifiedindividualstoapply.Werecognizethatourabilitytoprovidethebestcareforourdiversepatientpopulationsreliesonarichdiversityofskills,knowledge,backgroundandexperience,andvalueasafe,inclusiveandwelcomingenvironment./ppOneofPHSA'sNorthStarprioritiesistoeradicateIndigenous-specificracism,whichincludesdismantlingbarrierstohealthcareemploymentateverylevel.WewelcomeIndigenousindividualstoapplyand/orcontacttheSanya'kulaTeam(IndigenousRecruitment&EmployeeExperience)forsupportat./ppIndigenous-specificanti-racisminitiativesarerootedinaddressingtheuniqueformsofdiscrimination,historicalandongoinginjustices,andmarginalizationfacedbyIndigenouspeoples.TheseinitiativesalignwithanIndigenousrights-basedapproach,recognizingtheinherentrightsandself-determinationofIndigenouscommunities.PHSAmustupholdlegislativeobligationsandprovincialcommitmentsfoundinthefoundationaldocumentssuchasincludingTruth&ReconciliationCommission'sCallstoAction(2015),InPlainSight(2020),BC'sDeclarationontheRightsofIndigenousPeoplesAct(2019),UnitedNationsDeclarationontheRightsofIndigenousPeoples(UNDRIP),ReclaimingPowerandPlaceMissingandMurderedIndigenousWomen&GirlsCallsforJustice(2019),theDeclarationActActionPlanandRememberingKeegan:AFirstNationsCaseStudy./p



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